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A matter of trust

Article Type: Case Study          Published: 03-2014         Views: 4935   



Disabled charity Papworth Trust has made the move to Enterprise Cloud Backup and Virtual Disaster Recovery for secure data protection

Papworth Trust is a leading disability charity. It started nearly 100 years ago as a tuberculosis settlement in Papworth Everard in Cambridgeshire. Today, it works with over 20,000 people each year through a wide range of services including adapting and repairing homes, support with care, and learning and leisure activities.

Its services mainly cover the East of England, but it also provides national services such as an award winning rehabilitation programme for people who have had a life changing injury, and free information and advice for disabled people, their families and carers. The Trust employs around 600 staff and has a variety of centres in different locations. It also has a dedicated team of more than 200 volunteers.

Until 2008, Papworth Trust had relied on legacy tape-based backup for storing its data. Andy Maclean, Infrastructure Manager for Papworth Trust, remembers, "Historically the Trust had always used tape backups. As we grew, we opened new sites and offered new services, which meant the amount of stored data grew too. It soon became clear that tape backups were becoming difficult to manage - as well as needing user intervention at remote offices, tapes also needed to be stored off site. Once you add the cost of the tapes and the reliability issues, we realised that a change was needed. We had to make sure that our data was secure and accessible."

Andy spoke to a number of backup providers and also other organisations who recommended he speak to Backup Technology (BTL). What he needed was an agentless backup system that was flexible and could be scaled as the amount of data collected grew. BTL visited Papworth Trust's Bernard Sunley Centre in Cambridgeshire and demonstrated how its market-leading Asigra software could provide the protection and flexible solution the Trust needed.

Backup Technology (BTL), which is part of UK cloud company iomart, uses award-winning enterprise-class cloud backup software Asigra to protect over 15 petabytes of data in the public and private cloud for customers including Siemens, British Red Cross, Pernod Ricard and Liverpool Football Club.

"We were impressed with the whole package and the process was explained in great detail," Andy explains. "As well as providing us with the backup solution we needed for what was then less than 1 TB of data across all our sites, BTL also took a strategic overview of our business and explained how we could streamline our backup processes. BTL worked closely with us to put in place a much more efficient approach to our overall backup storage and retention policies."

BTL provides Papworth Trust with fully managed Enterprise Cloud Backup and Disaster Recovery to protect its multiple sites. The Trust has a hybrid of physical and virtual servers across its widespread operation, all of which are critical to providing a service that thousands of people rely on.

The Asigra software is an agentless solution which gives the benefit of a single point of backup administration for the entire network. The software is deployed on one central backup appliance and from there protects all servers and applications agentlessly. The solution is fully automated with the ability to run multiple backup schedules and retention rules, ensuring the Trust's Recovery Point Objectives and Recovery Time Objectives are met. The incremental forever solution collates, compresses and encrypts all data before transmitting the backup data across the Trust's existing internet connection to one of BTL's data centres.

Asigra Cloud Backup is an enterprise-class backup and recovery software solution that provides a single, integrated approach to data protection. Its complete range of tools and capabilities ensure that users such as Papworth Trust can securely protect more data while using less network and storage resources, without having to deploy multiple point solutions.

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